“We do a lot of education at the Inpatient Care Center. The patient’s family will visit or stay with the patient and have questions about what might happen or how much longer we estimate their loved one has left. Part of our jobs at the Center is to support the families during the difficult time they are in.”
A patient’s family is always welcome to visit or stay with their loved one at the Inpatient Care Center. One person can stay with the patient overnight, and visiting hours for others are from 7:00 am to 9:00 pm. We limit the number of people allowed in a patient’s room at the same time to 3. This is because of the size of the rooms and not to impede care. When a patient is actively dying, the staff may allow more visitors in the room or visitors outside of visiting hours as they deem safe and appropriate.
“The team also supports each other. Working at the Inpatient Care Center can be stressful and difficult. We see patients of all ages who are experiencing out of control pain and agitation or anxiety, and many patients live their final days with us.
“As a team, we make sure to divide up the work equally, help each other when we can, and process our own feelings of grief and loss together.”
At the end of the day, patients are served dinner, the team counts and distributes medications, and the incoming night shift team get a shift report from the day shift team.